Increase communication among all teams by utilizing purposeful communication. Confronting issues and providing feedback is a form of purposeful communication. Purposeful communication is when a team member uses sensitivity and forethought when communicating a clear and concise message with a soothing tone that maintains a positive relationship for both parties involved (Cox, 2014; Wilson Learning Worldwide, 2007; & Singleton et al., 2011). Purposeful communication is communicating with tact and getting the point across without aggression and rudeness.
Cox, A. (2014). Increasing Purposeful Communication in the Workplace: Two School-District
Models. Delta Kappa Gamma Bulletin, 80(3), 34-38.
Singleton, R., Toombs, L. A., Taneja, S., Larkin, C., & Pryor, M. G. (2011). Workplace conflict:
A strategic leadership imperative. International Journal of Business & Public
Administration, 8(1), 149-163
Wilson Learning Worldwide. (2007). Individual effectiveness: Creating the effective workforce.
Edina, MN.
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