Training is
one of if not the most important factors for companies and organizations. I
believe more organizations are realizing that a well-trained employee turns
into a loyal and engaged employee. So what is the real definition of training?
Being a training professional I have read many versions of definitions. One
definition I like is from Business Dictionary.com because it is simple, it
states training is a “Organized activity aimed at imparting information and/or instructions to improve the recipient's performance or to help him or her attain a required level of knowledge or skill”. I would like to add the Truth Speaks definition, “Training is a
developed schedule of adult education events/activities designed to introduce,
enhance, and transfer learning”. Like I said I like simple.
Let’s look
at some training platforms from a couple of companies. Disney requires that
each employee go through the same training before going into their hired
position. Disney believes that all roles need to understand each other. In
addition the employees are called Cast Members; the difference is they are
either on stage or off stage (pretty neat). Another example is CSX Conductor
training; each newly hired conductor undergoes a rigorous 6-8 months of
training before starting the actual role. These are just two of many companies
that understand the value of training and that the return on investment (ROI)
can be great. These companies value their employees and want the best for them;
it is evident from their training platforms.
How is the training at your
company? Please let us know your thoughts...
MJW
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